Changing the Owner of Your Class Manager Account
Changing the Owner of Your Class Manager Account
Currently, changing the owner of a Class Manager account requires updating the existing owner’s details.
Follow the steps below to transfer ownership to another staff member.
Step 1: Remove Existing Access (If Needed)
If the new owner doesn't have a staff profile yet, proceed to step 2.
If the new owner already has a staff profile:
- Go to
Company→Staff - Click the three-dot menu on the staff profile.
- Select
Delete.
Removing their current staff access avoids duplicate profiles.
Step 2: Update the Owner’s Staff Details
- While on the staff list (Go to
Company→Staff), find the staff member with the Owner role. - Click the three-dot menu on the owner profile to
Edit. - Enter the new owner's details and
Save.
This would change the teacher of classes and would need updating.
Step 3: Update Login Credentials
- Owner needs to be logged in.
- Click the avatar on the upper-right corner.
- Select the owner name.
- Update the following details to the new owner’s information:
- Name
- Email address
This effectively transfers ownership to the new person.
Make sure the new owner can access the account, either:
- While on the account details page, click
Resetto create a new password - Or ask the new owner to use the
Forgot Passwordoption to set their password. Enter the new email address to receive the password reset link.
Step 4: Update Company Email Address
- Go to
Settings→Company Information. - Update the company email address.
This ensures that replies to automated emails are sent to the new owner.
📝 Important Notes
- This process is a workaround and not a one-click change
- Make sure all details are updated carefully to avoid login issues
- Once updated, the new owner will have full access to the account
- Ensure the teachers of classes are up to date with the changes