How do I remove a student but keep their information?
Keep student information safe by archiving instead of deleting their profile.
If a student isn’t enrolled the current term but you’d like to keep their details for future use, you can archive their profile instead of deleting it. Archiving a student marks them as inactive while keeping their data safely stored in your account.
Archived students:
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Won’t appear in your active student list.
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Can’t log in to the portal.
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Can be easily restored when they re-enrol (They'll need to be re-invited to the portal once restored)
To archive a single student:
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Go to
Members→Students. -
Click the three dots (...) along the student’s name.
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Select
Archive.
To archive multiple students:
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Go to
Members→Students. -
Tick the boxes next to the students you want to archive
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Click
Actions→Archive
To restore an archived student:
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Go to
Members→Students -
Use the Filter to
Show only archived items→Apply -
Click the three dots (...) beside the student’s name
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Select
Restore
Deleting vs Archiving
Deleting permanently removes a student’s profile and data. Archiving keeps the data but marks the student as inactive - ideal for students taking a break.