Managing Access and Communication for Additional Parents/Guardians

Students can have more than one parent or guardian who needs access to important updates in the Family Portal.

Here’s how it works in Class Manager:

• Primary contact: Only one parent/guardian can log in to the Family Portal.

• Additional contacts: You can add other contacts who can receive emails or be listed as emergency contacts, but they cannot log in.

Set what each contact receives:

You can choose if a contact gets:

• Billing information – account statements, receipts, payment reminders

• Additional communication – class schedules, enrolment info, and other communications

To update contact communication preferences:

1. Go to Members → Families

2. Click on the family you want to update

3. Click Contacts

4. Click the three dots (…) → Edit next to the contact

5. Turn on/off the communication options you want them to receive

6. Click Save

Now each contact will get only the emails you want them to receive, keeping everyone informed.