Removing a Student from a Class

If a student can no longer attend a class, you can cancel their enrollment directly from their order. This will remove them from the class and automatically add a credit to their account.

To cancel an enrollment:

You can cancel a student’s enrollment in a few different ways, depending on where you’re working in Class Manager.

Option 1: Cancel from the Order

1. Open the order in one of these ways:

   • Go to Billing → Orders, then select the relevant order, or

   • Go to Members → Families, open the family profile, and select the order from there.

2. Once the order is open, find the class you want to cancel.

3. Click the three dots (… ) next to the order item.

4. Select Cancel Enrollment.

5. A confirmation pop-up will appear - click Cancel Enrollment again to confirm.

Option 2: Cancel from the Class Page

1. Go to Class Planner.

2. Select the Season/Term, then open the class.

3. Click Enrollments.

4. Find the student, then click the three dots (… ) next to their name.

5. Select Delete, then click Delete again to confirm.

Option 3: Cancel from the Student Page

1. Go to Members → Students.

2. Select the student.

3. Open the Enrollments section.

4. Click the three dots (… ) next to the class.

5. Select Delete, then click Delete again to confirm.

What happens next:

• The student is automatically removed from the class.

• A credit is added to the family’s account for the cancelled enrollment.