---
title: Sending a Broadcast Chat
description: Learn how to send broadcast messages to multiple families and understand how replies work in Class Manager.
---

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August 25, 2026

# Sending a Broadcast Chat

## Send the same message privately to multiple families at once.

Broadcasts let you send one message to multiple families at the same time.

Each family receives the message as a **private conversation** with your organisation.

### Watch the video

Watch the video below for an overview of broadcast chats.

<iframe width="560" height="315" src="https://www.youtube.com/embed/89xtPnZrJG0?si=se0g7uuJ4JbOYFge&amp;start=46&amp;end=141" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: medium;"></iframe>

---

### Send a Broadcast

You can create a broadcast from the Communication section or directly while viewing a season or class. 

#### From the Communication section

1. On the left menu, select `Communication`
2. Click `Chats`
3. Select `Create...`
4. Select `New broadcast`
5. Enter broadcast name
6. You can `Add by student`, `Add by lesson`, `Add by class`, and `Add by season`
7. Once you've added the recipients, you can exclude someone by clicking the `X` next to their name. If you'd like to include them again, simply click the `+` button.
8. Click `Save`
9. Write your message and press `Send` to broadcast

#### From a season

1. Go to `Class Planner` on the left menu
2. Select the season
3. Click the **Broadcast** (megaphone) icon.

#### From a class

1. Go to `Class Planner`
2. Select the season.
3. Select the class.
4. Click the **Broadcast** (megaphone) icon.

You'll be taken directly to the broadcast message screen with the season or class already selected as the recipient group.

---

### How Replies Work

If a family replies to a broadcast:

- Their reply is only visible to your organisation.
- The reply appears in that family's individual chat.
- Other families who received the broadcast cannot see the reply.

---

### Additional Features

Broadcasts also support:

- Image attachments.
- Emoji reactions.
- Scheduled messages.
- Pinning conversations.
- Deleting conversations.

💡 Related article: [Understanding the Chats Feature](https://guides.classmanager.com/understanding-the-chats-feature?hsLang=en)

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