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Creating a Group Chat

Create shared conversations with multiple participants.

Group Chats allow multiple participants to communicate within the same conversation.

Unlike broadcasts, everyone in the group can view messages and reply, making them ideal for collaborative discussions.

Watch the video

Watch the video below for an overview of group chats.

Create a Group Chat

  1. On the left menu, select Communication 
  2. Click Chats
  3. Select Create...
  4. Choose New Group Chat
  5. Enter a Group Name
  6. You can Add by student, Add by lesson, Add by class, and Add by season
  7. Once you've added the recipients, you can exclude someone by clicking the X next to their name. If you'd like to include them again, simply click the + button.
  8. Click Save
  9. Write your message and press Send to message the group

 Group Chats vs Broadcasts

Group Chat Broadcast
Participants can see each other's messages. Families cannot see other recipients.
Everyone replies within the same conversation. Replies become private one-to-one conversations with your organisation.
Best for collaborative discussions.

Best for announcements and updates.

Additional Features

Group Chats support:

  • Image attachments.
  • Emoji reactions.
  • Scheduled messages.
  • Pinning important conversations.
  • Deleting conversations.
  • Use AI-generated replies for faster responses.

💡 Related article: Understanding the Chats Feature